IMPORTANT: These terms and conditions ("Terms") relate to use of this website at ("Site").

Please read these Terms carefully before you start to use this Site. These terms may be modified from time to time and use of this Site will be conditional upon you agreeing to the terms in force at the time. If you do not agree to these Terms then you should refrain from using the Site.

These Terms are in addition to any separate terms and conditions for the use of this Site which may be imposed by the Canadian Mental Health Association British Columbia Division ("CMHA").

Site Operator

This Site is hosted and provided by Five Areas Limited ("we/us/our") on behalf of CMHA. Five Areas Limited is a company registered in England and Wales under Company Number 06420019 with a registered office at 49 Norwood Grove, Harrogate, England, United Kingdom, HG3 2XL and a principle place of business in Scotland.

CMHA have arranged to make this Site available in relation to its Bounce Back program.

Contact details:

Any queries regarding the Site should be directed to CMHA at Canadian Mental Health Association BC Division, 905 1130 West Pender Street, Vancouver BC, V6E 4A4

Accessing the Site

Access to the Site is permitted on a temporary basis. Five Areas and CMHA will not be liable if for any reason the Site is unavailable at any time or for any period.

CMHA may provide you with a user identification code to enable access to certain materials and interactive resources on the Site. You should keep details of this confidential and you must not disclose it to any third party.

A user identification code or password may be disabled at any time, if you have failed to comply with any of the provisions contained within these Terms or any additional terms provided by CMHA.

If you discover any unauthorised use of the Site you must promptly let CMHA know.

Intellectual Property Rights

The content and materials on this Site are owned by or validly licensed to CMHA, and are protected by copyright and delivered under licence.

If you are provided with a user identification code you may print off copies of any worksheet materials available from the Site for your personal reference or clinical use. However you are not entitled to modify materials you access on the Site and you must not use any illustrations, photographs, video or audio sequences or any graphic separately from any accompanying text.

You may be able to read books online but you are not to print or save any books available from the Site.

You must not use any part of the materials on the Site for commercial purposes.

Data Protection and Privacy

All personal information you provide in using the Site is able to be accessed by CMHA in relation to their monitoring of the Site and the implementation of the Bounce Back program. For full details of how CMHA treat your personal data please see their privacy policy

All personal data submitted by users of the Site is stored on Canadian servers. Five Areas Limited do not access or use this data. Five Areas Limited is a registered data controller in terms of the UKs data protection legislation and takes its responsibilities in relation to privacy and the use and protection of personal data very seriously.

The remainder of this section describes the personal data which is collected through use of this Site.

The following information is collected:

  • Information that you provide by filling in forms, tables, questionnaires or such like on this Site.
  • A record of any correspondence with CMHA via the Site.
  • Details of your visits to the Site and the resources that you access.

Information held about you may be used to ensure that content from the Site is presented in the most effective manner for you and to provide the resources and services you may request. We track of pages visited within the Site so CMHA can determine what services are the most popular.

CMHA may also wish to evaluate the impact of the Site on users for research purposes. This may be done in conjunction with the author(s) of the materials made available on the Site.

Your data is secured on computer servers in a controlled, secure environment and protected from unauthorised access, use or disclosure. However you accept that the transmission of information via the internet is not completely secure.

Disclaimer of Warranty

Five Areas Limited hosts this Site on behalf of CMHA. The contents and resources on the Site are provided on an "as is" basis. No representations or warranties of any kind are made, either express or implied, including without limitation, warranties or conditions of title or implied warranties of merchantability or fitness for a particular purpose, warranties of non-infringement or that the Site or the server on which it is hosted is free from viruses or bugs or regarding the functionality, accuracy or reliability of the Site.

No assurance or warranty is given regarding the applicability of the materials made available on the Site in relation to particular circumstances or that users will always receive benefit from their use. Use of content and resources from the Site is not intended to be a substitute for direct consultative advice from a doctor or other qualified healthcare professional.

Disclaimer of Liability

Whilst the advice and information contained in the materials and resources available on the Site are believed to be accurate, Five Areas Limited does not accept any legal responsibility or liability for any errors or omissions that may be made. In addition we disclaim all liability and responsibility arising from any reliance placed on such materials and resources.

In no event shall Five Areas Limited or CMHA be liable for direct, indirect or consequential loss or damage arising out of or in connection with the use, copying or display of the contents of this Site whether caused by negligence, breach of contract or otherwise. This does not affect any liability which cannot be excluded by applicable law.

Except for liabilities we have expressly not excluded, our total aggregate liability relating to the Site shall be limited to $250 Canadian.


Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility from them or for any loss or damage that may arise from your use of them.


If any part of these Terms is found to be unenforceable as a matter of law, the enforceability of any other part of these Terms will not be affected.

Language, Governing Law and Jurisdiction

These Terms are governed by the law of Scotland and the Scottish courts shall have exclusive jurisdiction over any claim arising from, or related to, a visit to the Site which involves us.